Refund Policy
Last updated: 2 October 2026
Free training
The masterclass and all three courses on mindspheremarketing.in are free. No payment is collected, so no refund is applicable.
Free consultation calls
One-on-one consultation calls booked through this website are free of charge. You can reschedule or cancel using the link in your booking confirmation.
Paid services
If you separately engage us for a paid service (store build, ad management, mentorship), the commercial terms — including scope, fees and refund eligibility — are set out in the invoice or agreement for that engagement and take precedence over this page.
- Refund requests must be raised in writing to support@mindspheremarketing.in within 7 days of payment and only if no setup work has begun.
- Amounts already spent on your behalf (ad spend, domains, apps, subscriptions, third-party fees) are non-refundable.
- Work already delivered or hours already consumed are deducted before any approved refund.
- Approved refunds are processed to the original payment method within 7–10 business days.
When a refund cannot be issued
A refund is only ever considered while your engagement is still untouched. The moment payment has been received and we begin or complete any part of the delivery below, the engagement becomes fully non-refundable and no partial refund will be issued:
- Your online store has been created, or a store, domain or account has been registered or transferred in your name.
- Theme, layout, product listings, collections, copy or creatives have been set up or delivered.
- Payment gateway, shipping, policy pages, apps or third-party subscriptions have been connected.
- Ad account, pixel or Conversions API, audiences, campaign structure or ad creatives have been built.
- Our strategies, product-research methods, supplier sources, templates or internal playbooks have been shared with you in any form — call, screen-share, document, screenshot or message.
Why this is non-negotiable. A paid engagement with MindSphere Marketing is not a product we hand over and take back. From the first hour of setup our team invests skilled, billable work in your store, and our proprietary strategies and internal systems are disclosed to you so that the work can actually be done. Neither that labour nor that knowledge can be returned, unlearned, or reused on another client's project. Once delivery has begun, a refund is therefore declined in every case, whatever the reason.
The following are not valid grounds for a refund once delivery has begun: a change of mind, a delay in launching, an ad account being rejected or restricted by an ad platform, a product, supplier or delivery-partner problem, sales below expectation, or a decision to stop the business. None of these reverse the work already performed or the strategies already disclosed.
Contact
For any billing question, write to support@mindspheremarketing.in and we will respond promptly.