Effective Date: 22 June 2025

At MindSphere Marketing, we are committed to delivering high-quality digital resources and blueprints designed to help entrepreneurs succeed. However, due to the nature of digital goods, we have specific guidelines around refunds.

🧾 Digital Product Policy (Non-Tangible Goods)

Our products — including PDF blueprints, strategy files, templates, ad creatives, and digital access materials — are classified as non-returnable digital goods.
As such, we do not offer refunds once the product has been accessed, downloaded, or delivered.

✅ Eligibility for Refund

A refund will only be considered under the following conditions:

• The payment was accidentally duplicated (i.e., you were charged twice).

   

• You made a purchase but did not receive any access/download link or material within 48 hours, and you have contacted support with proof.

   

• There is a technical issue on our end that permanently prevents access to your purchased product, and we are unable to resolve it within 5 working days.

   

⚠️ Refunds will NOT be processed for reasons like:

• “I changed my mind.”

   

• “I didn’t understand the blueprint.”

   

• “I expected physical delivery.”

   

• “I haven’t seen results yet.”

   

⏳ Refund Request Window

Refund requests must be made within 3 days of purchase. After that, we are unable to offer a refund under any circumstance.

📧 How to Request a Refund

If you believe you’re eligible for a refund, please email us at:

support@mindspheremarketing.com
Use the subject line: Refund Request – Order #[Your Transaction ID]

Include the following in your email:

• Full name used in the order

   

• Date of purchase

   

• Reason for requesting refund

   

• Proof of payment (screenshot or order ID)

   

We typically respond within 2–3 business days.

⚖️ Abuse of Refund Policy

To prevent misuse, repeated refund requests from the same user, or suspected abuse of this policy, may result in:

• Immediate account suspension

   

• Blocking future purchases

   

• Investigation under Indian e-commerce fraud protection

   

💬 Need Help?

If you’re unsatisfied for any reason, please reach out to us — we’re happy to assist or clarify your doubts before escalating to a refund.

📍 Contact Information

MindSphere Marketing
Address: Flat No R-2/4, 1st Floor, Industrial H. Estate, Kalyani, West Bengal, PIN Code: 741235
Email: support@mindspheremarketing.com
Phone: +91 03369028576
Office Hours: Mon – Fri: 10:00 AM – 6:00 PM IST